Advantages of Outsourcing

To help you take advantage of computer outsourcing, this book offers an easy way to set up and manage a profitable outsourcing arrangement. Step by step, you'll see how to weave together the three areas critical to successful management of outsourcing: business concerns, computers, and computer law. For easy use, the book contains 32 chapters organized into three parts. Part I delivers a comprehensive introduction to outsourcing, including how to take advantage of outsourcing's myriad advantages and avoid its disadvantages ... how to locate vendors right for your situation ... and how to spot vendor strategies that may be costly for you. Part II delivers sweeping coverage of the day-to-day management of an outsourcing arrangement, taking you through the actual transfer of your existing operations to the outsourcer. You'll learn how to manage the vendor and how to terminate your outsourcing relationship in a way that's best for your business. Part III covers all the details of an outsourcing contract, including sample contract provisions and full discussions of each provision. And a valuable appendix gives you a handy glossary of terms, as well as a Sample Outsourcing Contract.

Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks ‘ Lacity, and Willcocks have shown us again why they are the world’ s leading IT outsourcing gurus… the most comprehensive work on IT outsourcing to date.’ Sara Cullen, National Partner, Australia Business Process Management, Deloitte Touche, Tohmatsu ‘ a valuable collection… readers will find here advice that premier consultants would deliver for a very large multiple of the price of this book.’ Paul A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US Department of Defense ‘ (a). "must read" for anyone in search of a clear understanding of what information technology outsourcing is all about… absolutely no one should jump into outsourcing prior to taking advantage of the outstanding case studies outlined in this book.’ Emmett Paige, President, OAO Corporation ‘ an excellent guide to successful outsourcing, the best I have read on the topic. It should be mandatory reading for any senior executive.’ Gail Burke, Executive Director & CIO, Macquarie Bank, Australia ‘ crisp and concise. The studies selected for detailed presentation are excellent and the analysis… rings with credibility.’ Rob Westcott, Vice President and CIO, General Motors Acceptance Corporation International Operations, UK ‘ Lacity and Willcocks have… unrivalled access to outsourcing deals across the globe… their new book… is a powerful synthesis of their learning (and) their chapter on risk management is a groundbreaking contribution. A vitally important business guide.’ Richard Sykes, Chairman MorganChambers plc.